Route 66 Partners with Aprecomm to Enhance Managed Services with AI-Driven CX Platform

Route 66 Partners with Aprecomm to Enhance Managed Services with AI-Driven CX Platform

Route 66, a prominent distributor of networking equipment and managed services in Brazil, has formed a strategic alliance with Aprecomm to integrate its AI-driven CX Management Suite into Route 66’s service ecosystem. This partnership aims to equip broadband providers with advanced analytics, self-healing networks, and smarter WiFi optimization.

Under the agreement, Route 66 will deliver Aprecomm’s full suite of solutions Including a cloud analytics engine and intelligent WiFi toolset across its distribution network. By combining Aprecomm’s AI technology with Route 66’s infrastructure and reach, the collaboration seeks to elevate in-home connectivity experiences nationwide.

Strengthening Managed Services with AI

Jair Maurício da Silva, CPO at Route 66, commented that the partnership enhances managed services by embedding AI innovations to boost WiFi performance and automate support workflows. With Aprecomm’s flexible cloud deployment, service providers can accelerate time-to-market and gain competitive differentiation.

Aprecomm’s AI engine employs patented algorithms and experiential analytics to enable zero-touch, self-healing networks. The system adapts network performance in real time, responding to user behavior, application demands, and environmental conditions. Providers can also gain access to predictive insights, real-time performance dashboards, and measures to reduce operational costs and churn.

The CX Management Suite is already recognized in the industry, having received Frost & Sullivan’s Best Practices Award for Innovation as an indicator of its strength in boosting subscriber satisfaction and operational efficiency.

Expanding AI Adoption Across Brazil

Pramod Gummaraj, Founder & CEO of Aprecomm, expressed excitement about the breadth of opportunity in Brazil: broadband operators especially smaller ISPs stand to benefit from scalable AI capabilities. Partnering with Route 66’s broad CPE distribution and field presence lets Aprecomm deliver a turnkey solution that optimizes home networks, enhances user experience, and lowers support costs.

Through this alliance, both firms position themselves as innovators in Brazil’s broadband space, bridging network intelligence, managed services, and user experience into one transformable offering.

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