The Step-by-Step Process of Making a Housing Disrepair Claim

Every tenant in the UK has the legal right to live in a safe, secure, and habitable home. Unfortunately, many tenants find themselves dealing with ongoing issues such as damp and mould, pest infestations, broken heating systems, leaking roofs, or unsafe electrics. When landlords ignore complaints or fail to make timely repairs, tenants are left to suffer in silence.

But you don’t have to. You have the right to take legal action and make a housing disrepair claim. With the support of experienced housing disrepair solicitors, you can hold your landlord accountable, force them to carry out repairs, and claim financial compensation for the distress, inconvenience, and losses you’ve experienced.

At Housing Disrepair Claims, we are dedicated housing disrepair experts who guide tenants through every stage of the claims process. In this article, we’ll explain the step-by-step process of making a housing disrepair claim, what to expect, and why working with the best housing disrepair solicitors makes all the difference.

Step 1: Identifying Housing Disrepair

The first step is recognising whether your situation qualifies as housing disrepair. Common issues include:

• Damp and mould.

• Water leaks or flooding.

• Structural issues (cracks, unsafe walls, damaged roofs).

• Pest infestations.

• Broken heating systems or hot water supply.

• Faulty electrics.

• Broken windows or doors.

If your home suffers from one or more of these issues, and your landlord has failed to fix them despite being notified, you may be eligible to make a housing disrepair claim.

Step 2: Reporting the Problem to Your Landlord

Before you can claim compensation, you must give your landlord the chance to fix the issue. This means reporting the disrepair in writing. Keep copies of:

• Letters, emails, or text messages sent to your landlord.

• Photos or videos of the disrepair.

• Records of any responses you receive.

This paper trail is vital evidence for your housing disrepair compensation claim later.

Step 3: Collecting Evidence

Evidence is the backbone of your case. At Housing Disrepair Claims, our solicitors work with housing disrepair experts to gather the right evidence, including:

• Photographs and videos of the disrepair.

• Medical records if your health has been affected.

• Receipts for damaged belongings.

• Utility bills showing increased costs.

• Witness statements from family or neighbours.

The stronger your evidence, the better your chances of success.

Step 4: Contacting Housing Disrepair Solicitors

Once you’ve reported the issue and gathered evidence, the next step is to contact a specialist solicitor. At Housing Disrepair Claims, we offer a free consultation where we:

• Assess whether you have a valid case.

• Explain the claims process in simple terms.

• Confirm what compensation you may be entitled to.

As one of the best housing disrepair solicitors, we operate on a no win, no fee basis, so you don’t have to worry about upfront legal costs.

Step 5: Sending a Letter of Claim

Your solicitor will draft a formal letter of claim to your landlord or housing association. This legal document outlines:

• The details of the disrepair.

• Evidence of your complaints.

• The impact on your health, safety, and finances.

• The compensation you are seeking.

This letter puts legal pressure on your landlord to act quickly.

Step 6: Negotiations and Settlements

In many cases, landlords respond to the letter of claim by agreeing to repairs or offering compensation. Your solicitor will negotiate on your behalf to secure:

• Urgent repairs to your home.

• A fair compensation claim for housing disrepair.

• Reimbursement for your financial losses.

At Housing Disrepair Claims, we fight for maximum compensation, not just the bare minimum.

Step 7: Court Action (If Necessary)

If your landlord refuses to cooperate, your case may go to court. While this is less common, it’s important to know that our housing disrepair solicitors are fully prepared to represent you.

In court, we will:

• Present your evidence.

• Argue your case for urgent repairs.

• Demand fair housing disrepair compensation claims for the hardship you’ve endured.

Most cases are resolved before reaching this stage, but having expert legal backing gives you peace of mind.

Step 8: Receiving Compensation and Repairs

The final step is receiving your outcome:

• Repairs are carried out to make your home safe.

• Compensation is paid directly to you.

Compensation may include:

• Rent refunds (often 20–50% of rent during the disrepair period).

• Money for damaged belongings.

• Compensation for stress, inconvenience, and health issues.

• Reimbursement for financial losses.

At Housing Disrepair Claims, we’ve helped tenants secure thousands of pounds in housing disrepair compensation claims while ensuring landlords fix the problems for good.

Why Choose Housing Disrepair Claims?

Tenants often ask: “Why should I choose your firm over others?” The answer is simple: we are specialists.

• ✅ Expert Housing Disrepair Solicitors – We deal exclusively with housing disrepair cases.

• ✅ No Win, No Fee – You won’t pay unless we win.

• ✅ Proven Track Record – We’ve recovered millions in compensation.

• ✅ Housing Disrepair Experts – We provide evidence and guidance to strengthen your case.

• ✅ Nationwide Service – Wherever you are in England or Wales, we can help.

We don’t just process claims — we fight for tenants’ rights.

Common Questions About Making a Housing Disrepair Claim

Q: How long does the process take?
A: Many cases settle within 3–6 months, depending on the landlord’s response.

Q: Can I be evicted for making a claim?
A: No. It is illegal for landlords to evict tenants for making legitimate claims.

Q: Do I need to go to court?
A: Most cases are settled before court, but our solicitors are ready if needed.

Q: How much compensation can I expect?
A: It varies based on severity, duration, and impact — payouts range from hundreds to several thousand pounds.

Final Thoughts

Making a housing disrepair claim may seem overwhelming, but with the right legal support, the process is straightforward and stress-free. By following each step carefully, you can ensure repairs are carried out and secure the housing disrepair compensation claim you deserve.

At Housing Disrepair Claims, we are proud to be among the best housing disrepair solicitors in the UK. Our team of dedicated housing disrepair experts will guide you every step of the way — from the first consultation to securing urgent repairs and maximum compensation.

📞 Contact Housing Disrepair Claims today for your free consultation and take the first step toward justice, safety, and financial compensation.