How to Resolve QB Error H505 (Multi-User Issue)?
Error H505 in QB indicates a multi-user mode issue. Learn its causes and proven solutions to regain access to your company file.

QB is one such accounting software that helps many businesses to complete their financial projects. QB provides many features to the users, one of which is QB Multi User Mode. With the help of this mode, many users can work on the same company file from different work stations in the network. In multi-user mode, the company file is accessible in the same manner as it is on a personal computer. But the problem occurs when you are unable to access your file in QB due to some reason. In such a situation, QB Error H505 is displayed on your screen with message “company file is on another computer and some assistance is needed to connect to QB.” If you are also getting the message of QB Error Code H505 while using QB, then you need to fix it. In this segment, we will learn in depth about how this error occurs, causes and how it can be resolved.

What is QB Error Code H505?

If you are facing QB error code H505 while working using QB, this error indicates that you are facing some kind of interruption in the connection to the server. This error is related to the H series in QB error itself which is often caused by a network problem when a user tries to access the company file on the server.

When you will face the QB error code H505 you will get this message pop-up to access the file –The error code reads: This company file is on another computer, and QB needs some assistance connecting.

Solution to Fix QB Error Code H505  

Solution 1- Update QB application

  • First you need to open the QB application and go to the Help menu and choose the option of about QB.
  • Some list is shown under the list click on update QB window and then click on Update Now button.
  • Latest update installation process is starting.
  • After installation restart your computer and try to open the company file again. 

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disclaimer
Hey there! I'm Ryan Ledger, a Certified QuickBooks Pro Advisor with plenty of experience troubleshooting all kinds of QuickBooks errors. If you're having trouble with QuickBooks not opening, don't hesitate to reach out or check out our website for support.

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