Lufthansa, known for its premium services and extensive global network, also offers budget-friendly travel options to cater to cost-conscious travelers. While Lufthansa itself is not a low-cost airline, it provides competitive pricing on certain routes and fare classes. This guide will explain how to take advantage of these affordable options, including steps, processes, timing, and fee charges involved in booking and traveling with Lufthansa Airlines low-cost services.
Booking a Low-Cost Flight with Lufthansa
Steps and Process
Website:
Visit the Lufthansa official website (www.lufthansa.com).
Use the flight search tool to enter your departure and destination cities, travel dates, and the number of passengers.
Browse through the available flights and select the one that fits your schedule and budget. Look for special deals and promotions marked with lower prices.
Enter passenger details, select your preferred seating, and add any additional services such as extra baggage or in-flight meals.
Proceed to payment and complete the booking. You will receive a confirmation email with your booking details.
Mobile App:
Download the Lufthansa mobile app from the App Store or Google Play.
Open the app and use the flight search tool to find low-cost flights.
Follow similar steps as on the website to complete your booking through the app.
The app also allows you to manage your booking, check-in, and receive flight updates.
Customer Service:
Call Lufthansa’s customer service for assistance with booking. Provide your travel details to the representative who will help you find and book a low-cost flight.
Check-In and Boarding
Steps and Process
Online Check-In:
Visit the Lufthansa website or use the mobile app to check-in online.
Enter your booking reference or ticket number and last name to access your booking.
Complete the check-in process, select your seat if you haven't already, and print your boarding pass or download it to your mobile device.
Airport Kiosks:
Use self-service kiosks at the airport to check-in and print your boarding pass.
This option is convenient if you have not checked in online or need to drop off checked baggage.
Timing
Online check-in opens 23 hours before departure and closes 1 hour before domestic flights and 2 hours before international flights.
Airport check-in typically opens 2 hours before departure for domestic flights and 3 hours for international flights and closes 40 minutes before departure.
Fee Charges
Online check-in is free of charge.
Check-in at the airport may incur a fee, especially for basic fare tickets. It is recommended to check in online to avoid additional costs.
Managing Reservations
Steps and Process
Website:
Log in to your Lufthansa account on the website.
Go to the ‘My Bookings’ section to view and manage your reservations.
You can change flight dates, update passenger information, select seats, or add extra services such as additional baggage or in-flight meals.
Mobile App:
Open the app and log in to your account.
Navigate to the ‘My Trips’ section to manage your bookings on the go.
Timing
Changes can generally be made up to 3 hours before departure.
It's advisable to make any changes as early as possible to avoid higher fees or availability issues.
Fee Charges
Change fees vary based on the fare type and route. Basic fares usually incur higher change fees, while more flexible fares may allow free changes or lower fees.
Additional charges apply for seat selection, extra baggage, and other services.
Customer Support
Steps and Process
Phone Support:
Call Lufthansa’s customer service for assistance with any inquiries or issues. Phone numbers are available on the Lufthansa website.
Email Support:
Send an email to Lufthansa’s customer support. Responses typically take 24-48 hours.
Live Chat:
Use the live chat feature on the Lufthansa website for real-time assistance.
Social Media:
Connect to Lufthansa Airlines through their social media platforms for updates and customer service.
Timing
Phone support is usually available during business hours.
Email and social media responses may take longer, typically 24-48 hours.
Fee Charges
Standard call charges may apply based on your telecom provider.
No charges for email, live chat, or social media support.
Conclusion
While Lufthansa is not traditionally a low-cost airline, it offers affordable travel options through competitive pricing on certain routes and fare classes. By following the steps outlined above, you can efficiently book, manage, and enjoy your journey with Lufthansa low-cost services. Whether you're booking a flight, checking in, or seeking assistance, Lufthansa ensures a smooth and budget-friendly travel experience.
