HP Printer in Error State on Windows 11 and Mac – In-Depth Troubleshooting Guide

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Encountering the dreaded "printer is in an error state HP" message on your HP printer while using Windows 11 or Mac? Fear not! This detailed troubleshooting guide is here to assist, providing step-by-step solutions to resolve the issue and get your printing back on track.

1. Verify Physical Connections:

  • Check Power and Cables:
    • Ensure your HP printer is powered on and connected to a working power source.
    • Confirm the USB or network cables are securely plugged in.

2. Restart Printer and Computer:

  • Power Cycle Devices:
    • Turn off your HP printer and your computer.
    • Wait for a few moments before turning them back on.
    • Allow devices to re-establish connections.

3. Set HP Printer as Default:

  • Windows 11:

    • Open Settings and navigate to "Devices" > "Printers & scanners."
    • Right-click on your HP printer and select "Set as default."
  • Mac:

    • Go to "System Preferences" > "Printers & Scanners."
    • Right-click on your HP printer and choose "Set Default Printer."

4. Clear Print Queue:

  • Windows 11:

    • Open the Control Panel and go to "Devices and Printers."
    • Right-click on your HP printer, select "See what's printing," and clear any pending print jobs.
  • Mac:

    • Open "Printers & Scanners" in System Preferences.
    • Select your HP printer, click "Open Print Queue," and cancel any queued print jobs.

5. Update Printer Drivers:

  • Visit Official HP Website:
    • Download the latest drivers for your HP printer compatible with Windows 11 or Mac.
    • Install the updated drivers following the provided instructions.

6. Run Printer Troubleshooter:

  • Windows 11:

    • Open Settings and go to "System" > "Troubleshoot."
    • Run the Printer troubleshooter and follow on-screen instructions.
  • Mac:

    • Access the "Printers & Scanners" section in System Preferences.
    • Right-click on your HP printer and select "Reset printing system."
    • Re-add your printer and check if the error persists.

7. Check Printer Status:

  • Windows 11:

    • Open Control Panel and navigate to "Devices and Printers."
    • Right-click on your HP printer and make sure it's set to "Use Printer Online."
  • Mac:

    • In "Printers & Scanners," select your HP printer, and ensure it's set to "Enabled."

8. Reinstall HP Printer:

  • Remove Existing Printer:

    • Uninstall the HP printer software from your computer.
  • Download and Reinstall:

    • Visit the official HP website, download the latest software, and install it.

By diligently following these detailed steps, you can troubleshoot and resolve the "Printer is in an Error State" issue on your HP printer, ensuring seamless printing on both Windows 11 and Mac

HP Printer Offline in Windows 10? Step-by-Step Solutions to Get Back Online

Encountering the frustrating "HP Printer Offline" status on Windows 10? Fear not! This comprehensive guide offers detailed step-by-step solutions to resolve the issue and get your HP printer back online for seamless printing.

1. Check Printer Connections:

  • Ensure Physical Connections:
    • Confirm that your HP printer is powered on and connected to a functioning power source.
    • Verify USB or network cables are securely connected.

2. Restart Printer and Computer:

  • Power Cycle Devices:
    • Turn off your HP printer and your Windows 10 computer.
    • Wait for a few moments before turning them back on.
    • Allow devices to re-establish connections.

3. Set HP Printer as Default:

  • Open Settings:
    • Press the Windows key + I to open Settings.
    • Navigate to "Devices" and select "Printers & scanners."
    • Right-click on your HP printer and choose "Set as default printer."

4. Use the HP Print and Scan Doctor:

  • Download and Run:
    • Download the HP Print and Scan Doctor from the official HP support website.
    • Run the tool to automatically diagnose and resolve common printing issues.

5. Update Printer Drivers:

  • Visit HP Support:
    • Go to the official HP website and enter your printer model.
    • Download the latest drivers compatible with Windows 10.
    • Install the updated drivers following on-screen instructions.

6. Restart Print Spooler:

  • Open Services:
    • Press the Windows key + R to open the Run dialog.
    • Type "services.msc" and press Enter.
    • Locate "Print Spooler," right-click, and choose "Restart."

7. Disable Use Printer Offline:

  • Control Panel:
    • Open the Control Panel on your computer.
    • Go to "Devices and Printers."
    • Right-click on your HP printer and uncheck "Use Printer Offline" if selected.

8. Reinstall HP Printer:

  • Remove Printer:

    • Uninstall the HP printer software from your computer.
  • Download and Reinstall:

    • Visit the official HP website, download the latest software, and reinstall it.

9. Check Network Connection:

  • Verify Wi-Fi Connection:

    • Ensure your HP printer is connected to the same Wi-Fi network as your Windows 10 computer.
  • Disable Firewall/Antivirus:

    • Temporarily disable your firewall or antivirus software to check if it's blocking the printer communication.

10. Windows Troubleshooter:

  • Open Settings:
    • Press the Windows key + I to open Settings.
    • Navigate to "Update & Security" and select "Troubleshoot."
    • Run the Printer troubleshooter and follow on-screen instructions.

By following these detailed steps, you can troubleshoot and resolve the HP printer shows offline fix windows 10, ensuring smooth and uninterrupted printing. 

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